Privacy Policy

Who We Are

This website is operated by:

VAHINA LTD trading as Sintimity
Registered office:
128 City Road
London
EC1V 2NX
United Kingdom

Company Number: 16888880
Contact email: contact@sintimity.com

This Privacy Policy explains how we collect, use and protect your personal information when you visit or make a purchase from https://sintimity.com (“the Site”).

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Personal Information We Collect

When you use our website, we may collect the following types of personal data:

Automatically collected information:

• IP address
• browser type and version
• operating system and device information
• time zone
• cookies placed on your device
• browsing and interaction behaviour

Information you provide:

When you place an order, create an account, contact us or sign up to receive emails, we may collect:

• full name
• billing and delivery address
• email address
• phone number
• payment details (processed securely by third-party payment providers)
• any other information you voluntarily provide

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How We Use Your Personal Data

We use your personal data to:

• process and fulfil your orders
• communicate with you regarding your purchase
• provide customer support
• detect fraud and improve security
• comply with legal and accounting obligations
• improve our website and services
• send marketing emails (where consent has been given)

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Legal Basis for Processing (UK GDPR)

We process your personal data based on the following lawful grounds:

• performance of a contract (order processing and customer service)
• legal obligation (accounting and compliance)
• legitimate interest (fraud prevention, site optimisation)
• consent (marketing communications)

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Sharing Your Information

We only share your personal data with trusted service providers necessary to operate our business, including:

• Shopify (our ecommerce platform)
• payment processing providers
• fulfilment and delivery partners
• email communication services
• analytics providers

You may view Shopify’s privacy policy here:
https://www.shopify.com/legal/privacy

We do not sell, rent or trade your personal data.

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International Data Transfers

Some of our service providers may be located outside the United Kingdom.

When data is transferred internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

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Cookies

We use cookies to:

• operate the website
• remember preferences
• enable checkout
• analyse performance and traffic

You can manage cookies via your browser settings.
Disabling cookies may affect site functionality.

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Data Retention

We retain personal data only as long as necessary:

• order and transaction records: retained for legal obligations
• marketing data: retained until consent is withdrawn
• customer accounts: retained while active

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Your Rights (UK GDPR)

You have the right to:

• access your personal data
• request correction of inaccuracies
• request deletion (where applicable)
• restrict processing
• object to processing
• withdraw consent at any time
• request data portability

To exercise your rights, contact:

📧 contact@sintimity.com

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Security

We apply appropriate technical and organisational safeguards to protect your personal data against unauthorised access, loss or misuse.

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Third-Party Content

Our website may include content embedded from third-party websites.

These websites operate independently and may collect personal data in accordance with their own privacy policies.

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Updates to This Policy

We may update this policy from time to time.

Changes will take effect when posted on this page.

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Contact

If you have any questions regarding this Privacy Policy, please contact:

📧 contact@sintimity.com