Privacy Policy

Last updated: February 2026

Who We Are

This website is operated by: VAHINA LTD trading as Sintimity
Contact email: contact@sintimity.com

For the purposes of the UK General Data Protection Regulation (“UK GDPR”), VAHINA LTD is the data controller responsible for your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or make a purchase from https://sintimity.com (“the Site”).

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Personal Information We Collect

We may collect the following types of personal data:

Automatically collected information:

• IP address
• browser type and version
• operating system and device information
• time zone
• cookies and similar technologies
• browsing and interaction behaviour

Information you provide directly:
When you place an order, create an account, contact us or subscribe to communications, we may collect:

• full name
• billing and delivery address
• email address
• phone number
• payment details (processed securely by third-party providers)
• any other information you voluntarily provide

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How We Use Your Personal Data

We use your personal data to:

• process and fulfil your orders
• manage payments and deliveries
• communicate with you regarding your purchases
• provide customer support
• prevent fraud and improve security
• comply with legal and accounting obligations
• improve our website and services
• send marketing communications where you have given consent

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Legal Basis for Processing (UK GDPR)

We process your personal data on the following lawful bases:

• performance of a contract (order processing and customer service)
• compliance with legal obligations (accounting and tax requirements)
• legitimate interests (fraud prevention, site optimisation, service improvement)
• consent (marketing communications and cookies where applicable)

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Sharing Your Information

We share your personal data only with trusted third-party service providers necessary to operate our business, including:

• Shopify (e-commerce platform)
• payment service providers (e.g. Stripe, PayPal)
• fulfilment and delivery partners
• email communication providers
• analytics and marketing services (including Google Analytics and Google Ads)

You may review Shopify’s Privacy Policy at:
https://www.shopify.com/legal/privacy

We do not sell, rent or trade your personal data to third parties.

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International Data Transfers

Some of our service providers may be located outside the United Kingdom.

Where personal data is transferred internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR, including standard contractual clauses or equivalent legal protections.

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Cookies & Tracking Technologies

We use cookies and similar technologies to:

• operate and secure the website
• enable checkout and essential site functions
• remember user preferences
• analyse site performance and traffic
• deliver personalised advertising

You can manage or withdraw your cookie consent at any time through our cookie management tool or your browser settings.

Disabling cookies may affect website functionality.

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Marketing Communications

If you choose to receive marketing communications, you may unsubscribe at any time by:

• clicking the “unsubscribe” link in any marketing email
• contacting us at contact@sintimity.com

We will not send marketing emails without your consent where required by law.

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Data Retention

We retain personal data only for as long as necessary:

• order and transaction records: retained for at least 6 years for legal and accounting purposes
• customer accounts: retained while active and for a reasonable period thereafter
• marketing data: retained until you withdraw consent
• support enquiries: retained for up to 24 months

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Your Rights Under UK GDPR

You have the right to:

• access your personal data
• request correction of inaccurate data
• request deletion of your data (where legally applicable)
• restrict or object to processing
• withdraw consent at any time
• request data portability

To exercise your rights, please contact:

📧 contact@sintimity.com

You also have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk

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Children’s Privacy

Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.

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Automated Decision-Making & Profiling

We may use automated technologies, including analytics and advertising tools, to analyse user behaviour and improve our services and marketing.

No automated decisions will be made that produce legal or similarly significant effects on you without appropriate safeguards.

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Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration.

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Data Protection Measures

We implement advanced technical and organisational safeguards to protect your personal data.
This includes SSL encryption, secure hosting environments and trusted third-party payment providers to ensure all transactions and personal information remain protected.

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Third-Party Content

Our website may contain links or embedded content from third-party websites.

These websites operate independently and are governed by their own privacy policies.

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Your Consent

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

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Updates to This Policy

We may update this Privacy Policy from time to time.

Any changes will take effect when published on this page.

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Contact Information

If you have any questions regarding this Privacy Policy, please contact:

📧 Contact: contact@sintimity.com

Sintimity is a UK-registered company (Vahina Ltd).

Registered office :
128 City Road, London EC1V 2NX, United Kingdom.

Sintimity is an independent online boutique based in the United Kingdom.